If for any reason you are not completely satisfied with the quality or authenticity of your purchase; we will gladly give you a full refund or exchange; whichever you prefer up to 30 days after purchase. Please feel free to e-mail us with any questions. Authenticator Pre-Certified Authenticator: Upper Deck Authenticated History of item: Michael Jordan signed this item in the presence of a representative from Upper Deck Authenticated. Describe how you came to possess this item: